If you live in the Dallas–Fort Worth area, you already know the drill: spring and summer bring hailstorms that can drop golf-ball-sized ice from the sky in minutes. What you may not know is exactly what to do in the hours and days after one hits your home. This guide gives you a clear, step-by-step plan — no guesswork, no wasted time, no money left on the table.
Stay Safe and Do a Ground-Level Assessment First
After a hailstorm, don't immediately climb onto your roof — wet, damaged shingles are slippery and dangerous. Start with a ground-level walkthrough of your property. Look for dented gutters, damaged downspouts, broken window screens, dings on AC units, and cracked or fallen fascia boards. These are all signs of significant hail impact and give you a starting point before calling a professional.
Look for the Most Common DFW Hail Damage Signs
In North Texas, hail ranges from marble-sized to baseball-sized during severe storms. The damage it causes depends on stone size, wind speed, and the age of your roof. Asphalt shingles will show dark, bruised spots or circular dents where granules have been knocked off. Metal roofs develop visible dents. Tile roofs crack or chip. Any of these signs — even if subtle — can allow water intrusion over time.
Document Everything With Photos and Video
Before any repairs are made, document every visible sign of damage. Walk around the entire property. Photograph gutters, vents, skylights, siding, and any areas where you can safely see the roof from ground level or an upstairs window. Note the date of the storm and save any weather alerts or news reports confirming hail activity in your area. This documentation is critical when filing an insurance claim.
Schedule a Free Professional Roof Inspection
A licensed roofing contractor can identify damage that isn't visible from the ground — bruised shingles, cracked underlayment, damaged flashing, and compromised seals around vents and chimneys. In the DFW area, Proway Exteriors offers free post-storm inspections with no obligation. Our team knows what insurance adjusters look for and will thoroughly document everything before your claim is filed.
File Your Insurance Claim Promptly
Texas homeowners have one year from the date of loss to file a storm damage claim, but waiting hurts your case. The sooner you file, the easier it is to tie the damage directly to the storm event. Contact your insurance company's claims line, report the damage, and ask when their adjuster can come out. Request that your roofing contractor be present during that inspection.
Have Your Roofer Present During the Adjuster Inspection
Insurance adjusters are professionals — but they work for the insurance company. A knowledgeable roofing contractor on-site during the inspection ensures that every damage item is identified, noted, and included in the scope of loss. At Proway Exteriors, we've helped DFW homeowners recover thousands in claim value simply by being present and knowing what to point out.
Review the Scope of Loss and Supplement If Needed
After the adjuster's visit, your insurance company will send a scope of loss — a line-by-line breakdown of what they're covering. Compare it with your contractor's estimate. Missing items like drip edge replacement, ice-and-water shield, or interior ceiling repairs from water intrusion are common oversights. A supplemental claim can be filed to add these items, and we handle that process for you.
Schedule Repairs and Choose Materials Wisely
Once your claim is approved, it's time to schedule repairs. In the DFW area, we recommend impact-resistant (Class 4) shingles, which can qualify you for a discount on your homeowner's insurance premium. These shingles are designed to withstand future hail events and carry enhanced manufacturer warranties. Proway Exteriors installs products from GAF, Owens Corning, and CertainTeed — all top-tier manufacturers with strong warranty programs.
Red Flags to Watch Out For
After every major DFW hailstorm, predatory contractors flood the area. Protect yourself by avoiding:
- Storm chasers from out of state with no local address or license
- Contractors who offer to waive your deductible — this is insurance fraud in Texas
- Anyone who asks you to sign an Assignment of Benefits (AOB) before your claim is approved
- Estimates that seem too good to be true — especially for quick, one-day jobs on large homes
- Companies with no verifiable Google or BBB reviews in the DFW area
Why DFW Homeowners Trust Proway Exteriors
Proway Exteriors has been serving the Dallas–Fort Worth area since 2014. We've helped thousands of local homeowners navigate hail damage claims and completed over 2,500 roofing projects across the metroplex. We're not storm chasers — we're your neighbors.
Frequently Asked Questions
How long does a hail damage roof repair take in DFW?+
Will my insurance cover hail damage to my DFW roof?+
What size hail causes roof damage?+
Should I use a local or national roofing company for hail repairs?+
Is it worth replacing my roof after hail damage even if it doesn't leak?+
Did Hail Hit Your DFW Home?
Don't wait. Call Proway Exteriors for a free, no-obligation roof inspection. We'll document your damage, walk you through the insurance process, and make sure your claim is handled correctly — from start to finish.
